Tangiers Casino is closed under its former brand. Its original website is unavailable, and there's no named successor to direct you to for an old account. If you're chasing a payment query, start with your own transaction records rather than a new site using a familiar name.
Can you still use the old Tangiers website?
On 2 November 2026, tangierscasino.com and its www version were unavailable. There's no precise closure date to give you here. Don't use that date as the day a particular withdrawal stopped processing; your request confirmation and account messages are the useful dates for that question.
If someone claims to handle former Tangiers accounts, ask for the company name and a notice explaining the relationship. You need clear information about balances and personal data before sharing documents. A new deposit isn't a sensible way to test whether that person can help with an old payment.
Which casino are you looking for?
The earlier CasinoMenu review named Celicorp Limited as operator and listed Betsoft, Pragmatic Play, Octopus Gaming and Vivo among the suppliers. It described rand, euro, US dollar and Canadian dollar alongside Bitcoin and Litecoin. Match those details to your account agreement and payment receipt when organising a query.
Book of Darkness, Curse of the Werewolf, Return of the Dead, Aztec Gems and Irish Charms appeared among the old slots. The table section included blackjack, roulette, baccarat and Pontoon, with live games and video poker also described. Seeing one of those games elsewhere doesn't mean the other casino holds your Tangiers account.
How should you read an old promotion?
Tangiers' former welcome package covered three deposits with different matches and free-spin allocations. It wasn't all credited after one payment. If you have a bonus dispute, find the stage you claimed and the terms attached to it, then match the awarded credit to your transaction history.
The old wording tied play-through to both the deposit and bonus. That's different from a bonus-only calculation, so check the base before comparing a requirement with your play history. Keep any maximum-bet, eligible-game or expiry wording from your own offer rather than filling gaps from a remembered headline.
Thermal Thursday, Saturday Race, Sunday Super Reel and Sunday Storm were names used for recurring events. Cryptocurrency promotions, cashback and VIP rewards also appeared in the old review. If one appears in your saved email, keep its conditions with the message; it isn't an invitation to claim that reward now.
What matters for a banking query?
The previous payment list included Visa, MasterCard, ecoPayz, Bitcoin and Litecoin. Keep the method and currency for each transaction separate. For a cryptocurrency payment, save the network and transaction identifier alongside the casino receipt, so the transfer you're asking about can be distinguished from other wallet activity.
Tangiers was described as a browser casino without a dedicated downloadable mobile app. Its old chat required login, which makes a saved conversation useful when the website is unavailable. Don't install a newly advertised Tangiers app to seek help; begin with the correspondence and account terms you already have.
What should you keep if money is still owed?
Start with your own account records. Save the registration email, the terms you accepted and messages about deposits or withdrawals. Keep the original files where possible, with their dates and sender details, so you can follow the sequence without relying on memory.
Write a short timeline: when you paid in, when you asked to withdraw, and what reply you received. Add the amount, currency and transaction reference to each entry. If a request was rejected, keep the reason given rather than describing every unpaid request as still pending.
Keep your bank or wallet statements alongside the casino messages. A deposit leaving your bank, a withdrawal being approved and a payment reaching your account are separate events. Match the references where you can, and mark any gap you still need explained. Don't change the original documents to make the dates line up.
Separate cash, bonus credit and loyalty points in your notes. If a screenshot only shows a combined balance, keep it and explain that limitation. Don't guess how much was ready to withdraw. The accepted bonus terms and any account messages about deductions will help you ask a more precise question.
Who should you contact about an old account?
Start with the company named in your account agreement and the correspondence you already have. Before sending anything sensitive, check who now receives the message and whether they handle former accounts. A contact form on a replacement website isn't enough to show that it belongs to your old account provider.
Keep your first enquiry focused. Give the account reference, the date and amount of the transaction, and the answer you need: was the withdrawal approved, rejected or sent? Ask for a payment reference if you're told it was paid. Save the reply in the same folder as the request.
If someone says your account has moved, ask for the receiving company's name, the destination address and the notice explaining what happens to balances. Check those details through a contact route you can trust before following a login link. Don't send a password or pay an account-recovery fee just because a message uses the old casino logo.
If you reused your casino password elsewhere, change it on those other services. Keep account files private, especially identity documents. You can ask CasinoMenu about a correction at hello@seomighty.com; leave passwords and identity documents out of that email. A correction to this page won't settle an account balance.
Where can you compare open alternatives?
Our Springbok review and SilverSands review cover separate active brands. We'd read the banking section before comparing bonus headlines. Check which method lets you withdraw, what documents you'll need and whether the deposit you planned fits the minimum. A familiar payment logo alone doesn't answer those questions.
Treat any new account as a fresh decision with its own terms. Don't assume these alternatives take over your old balance or bonus. If you choose a promotion, read the play-through base, maximum bet, eligible games and cashout limit before accepting it. Skip it if meeting the conditions would mean spending more than you planned.
You don't need another casino account to deal with an old one. If you're searching because you've lost money, take a break before making a fresh deposit. Our responsible gambling page has support information. Keep money for everyday costs separate from gambling, and don't try to win back an unresolved balance elsewhere.
Where this info comes from
- Earlier CasinoMenu Tangiers Casino review: former games, banking and account terms.
- Original brand website, 2 November 2026.
- Malta Gaming Authority URL checker
- Anjouan licence register